I had to enter this review at yellowpages.com three times (wrt Taco Cabana, 1255 NE Loop 410, San Antonio).
I went to YP to enter a review, and I conveniently saw they had a box for me to enter a review, so I started typing. After review added, I clicked to publish. Only then it asked for identity. I wasn't sure if I had a YP identity but I do have Facebook identity, so I chose that. Facebook asked me to log in. I typed in the wrong password (I recall I had to change it this year, and I don't use Facebook much). So then I came to an error page, Refresh page only showed the same error page.
So I started all over, doing the Google search, seeing the YellowPages.com link near the top, searching for Taco Cabana's in San Antonio, etc. Finally I entered the review in all over again. But just before I was done checking it, a friend called. She graciously agreed to call back in 5 minutes. I finished the review and clicked publish again, and this time it took me to a page saying I already had a YP identity, would I like to merge that with my Facebook identity? I clicked yes, but once again, that lead to a lost review and no way of getting back to the review page.
I only knew the review was lost because I did the restaurant search all over again, and sure enough my review wasn't there. So I entered it a third time, clicked publish, and this time it did immediately appear on top of the reviews on the review page, which was being shown.
I could have cut the review into my Mac, which I finally did remember to do the third time, when everything worked. I've had these hassles so many times wherever you are allowed/required to write text into a dialog box, it gets tossed at some later stage. But I'm concentrating on my content, trying to get that right, not perusing the rulebook of coping with web interfaces.
But how about this: when you click publish you stay on the publication page, with the text editor open and everything. Pop up boxes in new windows or tabs lead you through the identification process. No matter what happens there, unless you have to restart the browser, you can go back to your original writing.
OR, force you to navigate the identification process upfront, before you've wasted 15 minutes writing a review which got lost in cyberspace…
By the time I had the review posted it had been more like 10 minutes and my friend still hadn't called back. So I waited another 3 minutes and called back. Perhaps I shouldn't have made her wait at all, but she was very happy to hear I had posted the review, she was there too and had originally suggested I contact Taco Cabana about our awful experience. I read the review to her and she would have added something about the food being too salty. Then we talked lovingly for 45 minutes about such things as a program she was watching about Otters in Monterrey California being saved, how little she said she had gotten done that day, and how much alcohol I was drinking (not much, btw, half glass of beer in the afternoon and half glass of wine started just then).
Worst T.C. Experience. Long line, then other clerk had to be called for alcohol. I was told wait would be too long for steak fajita so I ordered chicken fajita tacos instead. 15 minutes after ordering, I was told no more chicken fajita, would I be OK with shredded chicken. 4 minutes later the shredded chicken was more like sauce with a few strands of chicken and only one small piece of actual chicken in two tacos. I had long wait in this store last year when no one else present. A friend says they do table delivery so as to hire fewer cooks. Other stores in S.A. have been better.
I went to YP to enter a review, and I conveniently saw they had a box for me to enter a review, so I started typing. After review added, I clicked to publish. Only then it asked for identity. I wasn't sure if I had a YP identity but I do have Facebook identity, so I chose that. Facebook asked me to log in. I typed in the wrong password (I recall I had to change it this year, and I don't use Facebook much). So then I came to an error page, Refresh page only showed the same error page.
So I started all over, doing the Google search, seeing the YellowPages.com link near the top, searching for Taco Cabana's in San Antonio, etc. Finally I entered the review in all over again. But just before I was done checking it, a friend called. She graciously agreed to call back in 5 minutes. I finished the review and clicked publish again, and this time it took me to a page saying I already had a YP identity, would I like to merge that with my Facebook identity? I clicked yes, but once again, that lead to a lost review and no way of getting back to the review page.
I only knew the review was lost because I did the restaurant search all over again, and sure enough my review wasn't there. So I entered it a third time, clicked publish, and this time it did immediately appear on top of the reviews on the review page, which was being shown.
I could have cut the review into my Mac, which I finally did remember to do the third time, when everything worked. I've had these hassles so many times wherever you are allowed/required to write text into a dialog box, it gets tossed at some later stage. But I'm concentrating on my content, trying to get that right, not perusing the rulebook of coping with web interfaces.
But how about this: when you click publish you stay on the publication page, with the text editor open and everything. Pop up boxes in new windows or tabs lead you through the identification process. No matter what happens there, unless you have to restart the browser, you can go back to your original writing.
OR, force you to navigate the identification process upfront, before you've wasted 15 minutes writing a review which got lost in cyberspace…
By the time I had the review posted it had been more like 10 minutes and my friend still hadn't called back. So I waited another 3 minutes and called back. Perhaps I shouldn't have made her wait at all, but she was very happy to hear I had posted the review, she was there too and had originally suggested I contact Taco Cabana about our awful experience. I read the review to her and she would have added something about the food being too salty. Then we talked lovingly for 45 minutes about such things as a program she was watching about Otters in Monterrey California being saved, how little she said she had gotten done that day, and how much alcohol I was drinking (not much, btw, half glass of beer in the afternoon and half glass of wine started just then).
