Thursday, October 25, 2018

Premium Gasoline

For as long as I can remember, respectable sources such as Consumer Reports (and I am continuing my long term subscription because we need respectable sources like them, funded by readers, even if they're not always right) have said, as do the automakers themselves, that most cars DO NOT NEED premium gasoline.  Only a very small number of high performance cars are said, by the manufacturer, to require premium gasoline.

I've been pretty much following the line for as long as I can remember too.  I had been putting regular gas into my car, until recently.

Since 2001, I have purchased two new cars made by Toyota (a very respectable manufacturer) and I have always had them serviced on the factory schedule.

In each case, I started noticing engine knock around 30,000 miles.  Perhaps that was partly a matter of perception...I didn't want to believe it knocked before then, and it was about then I started listening for it.  A soft knock, the kind you are not necessarily supposed to worry about, but still it was there, especially on climbing small hills (there are ONLY small hills around me nowadays so I can't speak to the other kind) and accelerating, and especially when accelerating up small hills.

Now the dealers have done several related services on schedule, and some extra services because of my sometime complaints, and sometimes they have found additional things to do.  In every case, I always do everything the dealer recommends, because I intend to keep my cars a long time, and I want to establish a good relationship, so in spite of beliefs that some of these "recommended" services are only, or primarily, high profit "PACs" for the dealer, I do them anyway.  I also don't want it ever said that I didn't do this or that, and that used as an excuse for some later failure, and I want them to want to keep my business by their doing their best work, if there even is such a thing.  Sometimes I've gone to the point of BEGGING for additional service to be done (and when I did, btw, that never worked, they never agreed to do anything on my say so, but that's another story).  Ladies are always complaining about the extra services suggested by dealers, and that men get a special break where they don't recommend costly unnecessary stuff, but I doubt that many women actually go for as many of the extra service add ons as I do on principle, because my principle is not saving money in the short run, it's saving money in the long run, and you do that by keeping your car as loooong as possible, and you do that with regular service, continuous relationships with the same service people or at least the same dealer, and not giving them the slightest excuse for less than perfection, and my car is an important part of my life I want the best for.  Or you could say I'm soft hearted, prone to justify my intellectual laziness, or just plain don't like to argue with people, and all of those are true also.  I tolerate a little diguised dealer profit, indeed I expect it, and I wonder if ladies aren't more inclined to question each cent and not be anyone's fool no matter how much pushback it takes.  Or, perhaps, I'm just richer than I previously needed to be, or just a fool.  But indeed you can't get very far arguing with car dealer service departments either.  And with most new cars, especially hybrids, it may be impossible to find a trustworthy independent mechanic.

Typically, after major services, where they do a "tune up" by adjusting the timing, or when they replace the spark plugs (there are no "points" to replace anymore, and spark plugs run for about 90,000 miles or more with little change), I notice an improvement in the knocking.  And also if I complain about knock, they typically recommend an additional "injector cleaning" which might cost $100-$200, but which, as far as I know, is basically pouring some cleaner into the gas tank, and maybe into the engine somewhere too, seems to help too, but not as much as spark plug replacement.

But even after all these services, subsequent to 30,000 miles, the knock never completely goes away.  There might just be a little on the most aggressive accelerations up small hills, but it's still there, and increases pretty quickly back to the "normal" post-30,000 mile gradually rising baseline level.  So all the extra service may be for nought anyway, and I'd long ago stopped complaining about engine knock, though I do the "injector cleaning" whenever they recommend it out of the blue.

Sometime earlier this year, as my car now has about 180,000 miles, I decided to try premium gasoline.  And, guess what, the knock ENTIRELY WENT AWAY.  I could hardly believe it, after these imaginary or nearly imaginary improvements from spark plug replacements and injector cleanings, NOTHING COMPARES WITH USING PREMIUM GASOLINE!

Now I recently noticed that my friends put premium gas into their 2001 Hyundais and so on too.  And if you watch at the gas station, you may notice quite a lot of people using premium gas.

Now I don't know how to explain this.  Is it that the car, which isn't supposed to need premium gas, really isn't built or maintained to that standard?  Do tolerances increase, possibly after 30,000 miles or so, to the point where knock free performance is no longer attainable on regular gas?

Or is it that the gas itself doesn't meet its advertised standards?  One would doubt that, but you never know, and certainly the oil companies (1) are always trying to upsell you to the premium gas by telling you how wonderful it is, and (2) they probably make more money on it, so they might have incentives to somewhat relax the capabilities of the regular gas.

I think it would be interesting to find out, but I don't have my own crew of automotive and fuel specialists to do so.

Instead, I've just decided to do what my friends do, and just use the premium gas.  That minor knock I feel on regular gas may not be that harmful, but I don't know that for sure either, and it might be, and it's annoying anyway, and knock free performance is like owning a new car, even if it has 180,000 miles.



Wednesday, October 17, 2018

Free Trials and Subscriptions

It sounded very appealing, NOAAWeatherRadar.  It was recommended by the App Store for me.

Opening the app, I was confronted with a stark choice:

1) Free Trial
2) $9 annual subscription.

Who wouldn't choose free trial?  I pressed Free Trial but there was no response for the longest time.  All of a sudden my phone had become VERY slow.  I don't know what the problem was, but it may have started when I started running the app.

After waiting a couple minutes, I pressed the close button, or at least that was what I intended to do.

Just lightly touching the close button, uncharacteristically, it recognized my thumbprint and authorized the Free Trial.

Now I was in for $2.99 Per Week.  After some thinking, I realized that would be $156 per year.

WHAT A RIP OFF!

I was in a panic to CANCEL NOW!!!

After a few minutes, the app had not even started yet, so there wasn't any internal dialog I could have with it.

First I searched online, and the advice actually given by Apple in a section matching the app name and the cancellation issue was very difficult to follow...and then ended in a Russian language segment which was impossible to follow.

I tried navigating various ways through the Settings (which has become very complexly hierarchical) and couldn't find anything relevant.

I tried using iTunes on my work computer.

I contacted Apple and had a long chat session where I tried, or at least tried to try various things that were suggested.  I couldn't get anything to work and finally had to go use the restroom and the session ended.  They suggested that the subscription was not through Apple and therefore Apple could not help me.

I had given up, when about 30 minutes later I got a message from Apple about the subscription having been made.  Then I was able to find and cancel the subscription.  I hope.  After the change, the $2.99 option appeared as unselected along with the $9/year option.

Friends suggest Apple gets a cut and makes it easier for the subscription-takers than for the subscription-cancellers.

I have come more and more to hate subscriptions.  It took three 90 minute phone calls before I could get my XM radio cancelled.  I was not suprised when Sirius--long the laggard--ended up buying XM, because XM radio support had been next to impossible.

Password resetting

Few things in online computing have been as problematic as passwords.  One of the bigger issues is when you've forgotten your password (and it especially doesn't help when you have to change it every 90 days or whatever) and so press the "Forgot your password?" button on the website.

Quite often this engages various impossible hurdles, such as answering some key questions like "What High School Did you Attend" as there are 100 different ways to name a pariticular high school from memory: was the middle initial included or spelled out, etc, or who was your first boss (was that after high school (can't remember that one fortunately), after college, in college, then do you count the student research grant supervisor, or likewise how to spell out his or her name, and so on.

Or guess at some letters buried in a pile of doodles.

Yeah all these impossible things.  Then you may not remember which email address you used (some forwarding to others), so you might have to try several, possibly going back through all the hurdles again.  Often they won't tell you if your email was recognized or not, you have to wait 10 minutes or so (or more if your email is flakey) to see whether you get the email, or have to try another.  Then, what happens when you do finally get the email (or if, actually, the email password reset has not worked in years...as was true for my Credit Union).

I've always found the more the institution is a big bank, the less password grief they give you.  Big banks can cover a few losses, they can use more sophisticated or expensive additional security measures, and they see the greater loss from subjecting people to crap and possibly losing their customers and failing to become the #1 bank.

Everyone else, the less money they make the harder for them to handle risks, and some more than others become password paranoid with all the crap: very long passwords, possibly double passwords, that you have to TYPE in (not paste), and they pre-select for you frequently, plus the kinds of hurdles I described above.



Actually I found the eBay process recently sufficiently easy to get through.  (They handle a lot of money, after all.)  There was just one problem.

They gave me a link to open my account.  Nice, but then when I went to change my password, it still asked for my old password first, and didn't accept the activiation code used to open my account.

It's amazing how many bugs could so easily be found by merely trying to use the program.