Friday, April 9, 2021

IRS

I now need to create an account at IRS.gov.  Wish me luck.  The first time through, I entered all the information, correctly.  But then when I got to the point where I enter my cellphone, it refused to accept!

I could give my landline, except it specifically says it won't accept landlines.

None of my information has changed in a long time, maybe 10 years.

WHY OH WHY did it not accept my cellphone number, which hasn't changed in 10 years???

Possibly because my cellphone number is not the PRIMARY number for the financial institution I selected.

However the IRS site itself doesn't give that guidance.

I tried to go back to the beginning and enter a different credit card number.  However, this time it decided to lock me out for 24 hours.  It further tells me I may not be able to resolve this issue at the call center.

*** Second Attempt

Immediately after the first failure, ,I checked out the phone numbers at all my credit card accounts.  Discover already had my correct number listed as Mobile Number.  Since IRS demands a Mobile Number, I hoped that would be sufficient.  On other credit cards I either changed my cell number as Primary Number, or simply deleted the landline number.  So this time, I would not fail, I hoped.

I started using Discover which has long had my correct mobile number listed as Mobile Number.

Once again, it failed, saying it could not verify my phone number.  It gave me no ability to try a different credit card, if that was even the issue.

But this time, it also directed me to request activation by mail in 5-10 days, so I chose that option.  Meanwhile I created a login, or so it seems.

I'm very glad now they gave us an extra month to complete the tax filing.  I hope that will be sufficient to create an account to get the information I need regarding my stimulus payments.




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